Analytics Services

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We have developed and productionized the following cross-industry solutions: 

• Recommender engine for predicting a customer's next best purchase or action
• Measure customer lifetime value (CLTV)
• Identify marketing and media tactics combination that produces best ROI
• Propensity to buy specific products and or services
• Demand forecasting
• Identify products and services that sell together in the same market basket
• Customer churn analysis 
• Measure the impact of customer sentiment on a client’s sale of products and services.
• Measure signature moment impact a company’s stock price and products.
• Identify key components of a signature moment that ROI

 We have developed and productionized the following solutions for Logistics industry clients:

• Forecast demand for sand in a mining operation
• Forecast average time for sand delivery in a mining operation to prevent inventory related disruption
• Predict likelihood of a package being caged at customs to minimize delivery time delays.
• Predict future disruption to avoid supply chain issues
• Forecast customer traffic to aid the staffing requirements decision
• Merchandising analysis by location
• Prediction of equipment failure for preventative maintenance.
• Text mine chat logs to understand customer complaints and  sentiment
• Customer persona development

We have developed and productionized the following solutions for Utilities industry clients:

• Forecast KWH consumption for high usage customers who call with concerns about their bills
• Predict meter failure so preventative measures can be taken to avoid service disruption
• Identify hot sockets so preventative measures can be taken by customer to avoid disaster
• Predict collector failure
• Predict unregistered distributed generation to aid in keeping work crews safe from energized lines when power is out
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 We have developed and productionized the following solutions for Healthcare industry clients:

• Forecasting adhoc inventory volume for shipping
• Identify how effective sales force tactics are in driving leads and revenue of select products
• Predict length of stay in a hospital

 We have developed and productionized the following solutions for Hospitality industry clients:

• Predict the number of days a customer will stay at a casino / hotel
• Predict the demand for hotel rooms at a casino
• Predict volume of spend per stay

 We have developed and productionized the following solutions for Wholesale industry clients: 

• Identifying cross-Sell / up-Sell opportunities
• Predict customer's next best purchase
• Predict customer lifetime value